I would consider buying this |
At work today, I was on the espresso bar, meaning that it was my job to make all of the drinks that came through the shop. If there are lots of drinks at once and other baristas aren't busy, they usually take the cold drinks, the ice teas and blended drinks, and make them, leaving the bar barista only the espresso drinks to worry about. But at multiple times during the day, there were only three of us on the floor, one to tend to the customers inside the cafe, one to work the drive through, and one to make drinks. The line of drinks got longer and longer, and as I raced from first the espresso bar to the blenders and back again, I realized that I did not like the feeling that no matter how fast I worked, it wouldn't make a difference.
Eventually we pulled through. Several gallons of milk later, we three all looked at each other and took a breath, enjoying the silence of the drive through and the absence of waiting customers inside. I tried to calm down, because rushes and business and the awful feeling to being behind stresses me out.
And then I had a revelation: being on bar is great, but it is not perfect. As the bar barista, time seems to go fast, and I do not (usually) have to deal with difficult customers. All I have to focus on is the next drink in line. But not dealing with customers means that I am free to be annoyed every time a new car pulls up to the drive through and orders a blended drink (they seem particularly time-consuming to make. Having to interact with people limits how frustrated you can get, because above everything, you cannot show any frustration. It is much more difficult to keep a bad mood when you have to pretend that you're in a good mood for other people. If only there was a way to be on bar until I began to get angry, at which point I would switch to taking orders. It might be counter-intuitive, but I think it would work
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